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	<title>Tips Tricks Resources</title>
	<link>http://www.tips.com.my</link>
	<description>Video Based Article Search Engine Directory</description>
	<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
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	second in 	
		
		
	<item>
		<title>Customer Loyalty or Where Did All the Customers Go-</title>
		<link>http://www.tips.com.my/Article/Customer Loyalty or Where Did All the Customers Go-/98441</link>
		<comments>http://www.tips.com.my/Article/Customer Loyalty or Where Did All the Customers Go-/98441/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Customer Loyalty or Where Did All the Customers Go-/98441</guid>
		<description><![CDATA[Whatever happened to the concept of customer loyalty? [...]]]></description>
		<content:encoded><![CDATA[Whatever happened to the concept of customer loyalty?<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/customer' rel=tag target='_blank'>customer</a>, <a href='http://www.technorati.com/tag/loyalty' rel=tag target='_blank'>loyalty</a>, <a href='http://www.technorati.com/tag/business' rel=tag target='_blank'>business</a>, <a href='http://www.technorati.com/tag/focus' rel=tag target='_blank'>focus</a>, <a href='http://www.technorati.com/tag/market' rel=tag target='_blank'>market</a>, <a href='http://www.technorati.com/tag/reorganize' rel=tag target='_blank'>reorganize</a>, <a href='http://www.technorati.com/tag/reengineer' rel=tag target='_blank'>reengineer</a>, <a href='http://www.technorati.com/tag/expectations' rel=tag target='_blank'>expectations</a>, <a href='http://www.technorati.com/tag/sales' rel=tag target='_blank'>sales</a>, <a href='http://www.technorati.com/tag/satisfaction' rel=tag target='_blank'>satisfaction</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>How To Get And Keep Your Website Visitors</title>
		<link>http://www.tips.com.my/Article/How To Get And Keep Your Website Visitors/97737</link>
		<comments>http://www.tips.com.my/Article/How To Get And Keep Your Website Visitors/97737/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/How To Get And Keep Your Website Visitors/97737</guid>
		<description><![CDATA[Even if you have taken all of the steps to make sure that you are advertising your business in the best way for you, you might not be in the home stretch. Even if you have people come to your website, you want to be sure that you can keep them there. [...]]]></description>
		<content:encoded><![CDATA[Even if you have taken all of the steps to make sure that you are advertising your business in the best way for you, you might not be in the home stretch. Even if you have people come to your website, you want to be sure that you can keep them there.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/advertising+your+business' rel=tag target='_blank'>advertising your business</a>, <a href='http://www.technorati.com/tag/advertising' rel=tag target='_blank'>advertising</a>, <a href='http://www.technorati.com/tag/customer' rel=tag target='_blank'>customer</a>, <a href='http://www.technorati.com/tag/contact+information' rel=tag target='_blank'>contact information</a>, <a href='http://www.technorati.com/tag/business+owner' rel=tag target='_blank'>business owner</a>, <a href='http://www.technorati.com/tag/successful+busines' rel=tag target='_blank'>successful busines</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Customer Service Training Remains Inadequate</title>
		<link>http://www.tips.com.my/Article/Customer Service Training Remains Inadequate/97380</link>
		<comments>http://www.tips.com.my/Article/Customer Service Training Remains Inadequate/97380/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Customer Service Training Remains Inadequate/97380</guid>
		<description><![CDATA[Most organizations still do not provide comprehensive, let alone adequate, training in today's marketplace. [...]]]></description>
		<content:encoded><![CDATA[Most organizations still do not provide comprehensive, let alone adequate, training in today's marketplace.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/customer+service+training' rel=tag target='_blank'>customer service training</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Dealing With Buyers Remorse - Returns and Refunds</title>
		<link>http://www.tips.com.my/Article/Dealing With Buyers Remorse - Returns and Refunds/97818</link>
		<comments>http://www.tips.com.my/Article/Dealing With Buyers Remorse - Returns and Refunds/97818/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Dealing With Buyers Remorse - Returns and Refunds/97818</guid>
		<description><![CDATA[Requests for returns and refunds are one of the most damaging aspects in the profits of any direct marketing business. You waste a good deal of your time, efforts and funding on these two courtesies. [...]]]></description>
		<content:encoded><![CDATA[Requests for returns and refunds are one of the most damaging aspects in the profits of any direct marketing business. You waste a good deal of your time, efforts and funding on these two courtesies.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/returns' rel=tag target='_blank'>returns</a>, <a href='http://www.technorati.com/tag/refunds' rel=tag target='_blank'> refunds</a>, <a href='http://www.technorati.com/tag/buyers+remorse' rel=tag target='_blank'> buyers remorse</a>, <a href='http://www.technorati.com/tag/sales' rel=tag target='_blank'> sales</a>, <a href='http://www.technorati.com/tag/selling' rel=tag target='_blank'> selling</a>, <a href='http://www.technorati.com/tag/marketing' rel=tag target='_blank'> marketing</a>, <a href='http://www.technorati.com/tag/business+success' rel=tag target='_blank'> business success</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Philippine Call Centers and Government Support</title>
		<link>http://www.tips.com.my/Article/Philippine Call Centers and Government Support/94905</link>
		<comments>http://www.tips.com.my/Article/Philippine Call Centers and Government Support/94905/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Philippine Call Centers and Government Support/94905</guid>
		<description><![CDATA[Philippine call centers are also helping the government lower the unemployment rate in the country. [...]]]></description>
		<content:encoded><![CDATA[Philippine call centers are also helping the government lower the unemployment rate in the country.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Mystery Shopping No Longer A Mystery</title>
		<link>http://www.tips.com.my/Article/Mystery Shopping No Longer A Mystery/94582</link>
		<comments>http://www.tips.com.my/Article/Mystery Shopping No Longer A Mystery/94582/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Mystery Shopping No Longer A Mystery/94582</guid>
		<description><![CDATA[A look at the fantastic benefits of mystery shopping. [...]]]></description>
		<content:encoded><![CDATA[A look at the fantastic benefits of mystery shopping.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/mystery' rel=tag target='_blank'>mystery</a>, <a href='http://www.technorati.com/tag/shopping' rel=tag target='_blank'>shopping</a>, <a href='http://www.technorati.com/tag/shopper' rel=tag target='_blank'>shopper</a>, <a href='http://www.technorati.com/tag/customer' rel=tag target='_blank'>customer</a>, <a href='http://www.technorati.com/tag/service' rel=tag target='_blank'>service</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Is Mystery Shopping A Mission You-d Choose To Accept-</title>
		<link>http://www.tips.com.my/Article/Is Mystery Shopping A Mission You-d Choose To Accept-/94186</link>
		<comments>http://www.tips.com.my/Article/Is Mystery Shopping A Mission You-d Choose To Accept-/94186/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Is Mystery Shopping A Mission You-d Choose To Accept-/94186</guid>
		<description><![CDATA[A look at the different types of Mystery shopping that exist and what you need to be capable of to become a covert mystery shopper. [...]]]></description>
		<content:encoded><![CDATA[A look at the different types of Mystery shopping that exist and what you need to be capable of to become a covert mystery shopper.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/mystery' rel=tag target='_blank'>mystery</a>, <a href='http://www.technorati.com/tag/shopping' rel=tag target='_blank'>shopping</a>, <a href='http://www.technorati.com/tag/shopper' rel=tag target='_blank'>shopper</a>, <a href='http://www.technorati.com/tag/customer' rel=tag target='_blank'>customer</a>, <a href='http://www.technorati.com/tag/service' rel=tag target='_blank'>service</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Outsource Your Call Center to the Philippines</title>
		<link>http://www.tips.com.my/Article/Outsource Your Call Center to the Philippines/94214</link>
		<comments>http://www.tips.com.my/Article/Outsource Your Call Center to the Philippines/94214/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Outsource Your Call Center to the Philippines/94214</guid>
		<description><![CDATA[Although the Philippines tend to be considered as the second option for outsourcing, this is expected to change in the next few years as the Philippine call center industry improves its infrastructures and the government enhances the English skills of the future members of the labor force. [...]]]></description>
		<content:encoded><![CDATA[Although the Philippines tend to be considered as the second option for outsourcing, this is expected to change in the next few years as the Philippine call center industry improves its infrastructures and the government enhances the English skills of the future members of the labor force.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Are You Satisfying Your Customers-</title>
		<link>http://www.tips.com.my/Article/Are You Satisfying Your Customers-/94280</link>
		<comments>http://www.tips.com.my/Article/Are You Satisfying Your Customers-/94280/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Are You Satisfying Your Customers-/94280</guid>
		<description><![CDATA[While high levels of customer satisfaction typically lead to company growth, it is not always the case that business growth leads to satisfied customers. In many cases, the opposite is true. [...]]]></description>
		<content:encoded><![CDATA[While high levels of customer satisfaction typically lead to company growth, it is not always the case that business growth leads to satisfied customers. In many cases, the opposite is true.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/customer+service' rel=tag target='_blank'>customer service</a>, <a href='http://www.technorati.com/tag/customer+satisfaction' rel=tag target='_blank'> customer satisfaction</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Dealing with Customers on the Phone</title>
		<link>http://www.tips.com.my/Article/Dealing with Customers on the Phone/94068</link>
		<comments>http://www.tips.com.my/Article/Dealing with Customers on the Phone/94068/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Dealing with Customers on the Phone/94068</guid>
		<description><![CDATA[Customers will always be the number one priority and dealing with properly can bear fruits. [...]]]></description>
		<content:encoded><![CDATA[Customers will always be the number one priority and dealing with properly can bear fruits.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Outsourcing Call Center to the Philippines</title>
		<link>http://www.tips.com.my/Article/Outsourcing Call Center to the Philippines/94120</link>
		<comments>http://www.tips.com.my/Article/Outsourcing Call Center to the Philippines/94120/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Outsourcing Call Center to the Philippines/94120</guid>
		<description><![CDATA[The advantages and benefits of outsourcing call centers to the Philippines have been noticed by a lot of companies all over the world. Good thing, the level of connectivity in the Philippines is also high. [...]]]></description>
		<content:encoded><![CDATA[The advantages and benefits of outsourcing call centers to the Philippines have been noticed by a lot of companies all over the world. Good thing, the level of connectivity in the Philippines is also high.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Technology and People for Excellent Customer Service</title>
		<link>http://www.tips.com.my/Article/Technology and People for Excellent Customer Service/93827</link>
		<comments>http://www.tips.com.my/Article/Technology and People for Excellent Customer Service/93827/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Technology and People for Excellent Customer Service/93827</guid>
		<description><![CDATA[People and technology are important aspects of providing good customer service in the Philippines. Both factors enable call centers to serve more than two million customers whose calls are routed to these call centers in the Philippines. [...]]]></description>
		<content:encoded><![CDATA[People and technology are important aspects of providing good customer service in the Philippines. Both factors enable call centers to serve more than two million customers whose calls are routed to these call centers in the Philippines.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>What Makes Philippine Call Centers Dynamic-</title>
		<link>http://www.tips.com.my/Article/What Makes Philippine Call Centers Dynamic-/93655</link>
		<comments>http://www.tips.com.my/Article/What Makes Philippine Call Centers Dynamic-/93655/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/What Makes Philippine Call Centers Dynamic-/93655</guid>
		<description><![CDATA[Show how dynamic Filipino agent can be in the world of customer service. [...]]]></description>
		<content:encoded><![CDATA[Show how dynamic Filipino agent can be in the world of customer service.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Cultural Training in Philippine Call Centers</title>
		<link>http://www.tips.com.my/Article/Cultural Training in Philippine Call Centers/93126</link>
		<comments>http://www.tips.com.my/Article/Cultural Training in Philippine Call Centers/93126/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Cultural Training in Philippine Call Centers/93126</guid>
		<description><![CDATA[In general, Philippine call center agents are able to adapt easily to different cultures. Filipinos are hospitable and this translates to the kind of customer service they provide to customers, even to those who are located abroad. [...]]]></description>
		<content:encoded><![CDATA[In general, Philippine call center agents are able to adapt easily to different cultures. Filipinos are hospitable and this translates to the kind of customer service they provide to customers, even to those who are located abroad.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>The People Behind Philippine Call Centers</title>
		<link>http://www.tips.com.my/Article/The People Behind Philippine Call Centers/93167</link>
		<comments>http://www.tips.com.my/Article/The People Behind Philippine Call Centers/93167/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/The People Behind Philippine Call Centers/93167</guid>
		<description><![CDATA[The government is helping call centers in securing the best agents in the market. As such, different agencies of the government are working to support the development of skills and talents of call center agents. [...]]]></description>
		<content:encoded><![CDATA[The government is helping call centers in securing the best agents in the market. As such, different agencies of the government are working to support the development of skills and talents of call center agents.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Professional Development in Philippine Call Centers</title>
		<link>http://www.tips.com.my/Article/Professional Development in Philippine Call Centers/93168</link>
		<comments>http://www.tips.com.my/Article/Professional Development in Philippine Call Centers/93168/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Professional Development in Philippine Call Centers/93168</guid>
		<description><![CDATA[For professionals looking for good careers, call center can be one of the major choices. Agents do not only learn about company products and services. Rather, they also get to know business processes and strategies, which could aid them in developing skills and strategies that could help them understand business processes better. [...]]]></description>
		<content:encoded><![CDATA[For professionals looking for good careers, call center can be one of the major choices. Agents do not only learn about company products and services. Rather, they also get to know business processes and strategies, which could aid them in developing skills and strategies that could help them understand business processes better.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Philippines in the Outsourcing Market</title>
		<link>http://www.tips.com.my/Article/Philippines in the Outsourcing Market/93170</link>
		<comments>http://www.tips.com.my/Article/Philippines in the Outsourcing Market/93170/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Philippines in the Outsourcing Market/93170</guid>
		<description><![CDATA[With a huge number of university graduates every year, the Philippines is encouraging the further development of the call center industry in order for the country to push its competitive advantage in the world market and start its drive for expanding operations. [...]]]></description>
		<content:encoded><![CDATA[With a huge number of university graduates every year, the Philippines is encouraging the further development of the call center industry in order for the country to push its competitive advantage in the world market and start its drive for expanding operations.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Competitive Advantage of Philippine Call Centers</title>
		<link>http://www.tips.com.my/Article/Competitive Advantage of Philippine Call Centers/93171</link>
		<comments>http://www.tips.com.my/Article/Competitive Advantage of Philippine Call Centers/93171/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Competitive Advantage of Philippine Call Centers/93171</guid>
		<description><![CDATA[The professional development of call center agents also helps develop the career development of both young and old professionals in the Philippines. These professionals in turn are able to provide excellent service to customers from all over the world. [...]]]></description>
		<content:encoded><![CDATA[The professional development of call center agents also helps develop the career development of both young and old professionals in the Philippines. These professionals in turn are able to provide excellent service to customers from all over the world.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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		<title>Call Centers and the Situation of the Philippines</title>
		<link>http://www.tips.com.my/Article/Call Centers and the Situation of the Philippines/93177</link>
		<comments>http://www.tips.com.my/Article/Call Centers and the Situation of the Philippines/93177/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Call Centers and the Situation of the Philippines/93177</guid>
		<description><![CDATA[In worst cases, this image of the country as politically and economically unstable undermines its drive to enhance its image as the destination of choice for companies wishing to outsource their customer service, particularly, their contact center. [...]]]></description>
		<content:encoded><![CDATA[In worst cases, this image of the country as politically and economically unstable undermines its drive to enhance its image as the destination of choice for companies wishing to outsource their customer service, particularly, their contact center.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Supporting Call Centers in the Philippines</title>
		<link>http://www.tips.com.my/Article/Supporting Call Centers in the Philippines/92997</link>
		<comments>http://www.tips.com.my/Article/Supporting Call Centers in the Philippines/92997/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Supporting Call Centers in the Philippines/92997</guid>
		<description><![CDATA[The call centers number one support comes from its agents who tirelessly render their services in order to provide services to different kinds of customers all over the world. [...]]]></description>
		<content:encoded><![CDATA[The call centers number one support comes from its agents who tirelessly render their services in order to provide services to different kinds of customers all over the world.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

	</item>
		
		
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		<title>The Call Center Culture in the Philippines</title>
		<link>http://www.tips.com.my/Article/The Call Center Culture in the Philippines/93062</link>
		<comments>http://www.tips.com.my/Article/The Call Center Culture in the Philippines/93062/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/The Call Center Culture in the Philippines/93062</guid>
		<description><![CDATA[Call center industry changed the world view of Filipino today. [...]]]></description>
		<content:encoded><![CDATA[Call center industry changed the world view of Filipino today.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Employing Filipino Call Center Agents</title>
		<link>http://www.tips.com.my/Article/Employing Filipino Call Center Agents/93121</link>
		<comments>http://www.tips.com.my/Article/Employing Filipino Call Center Agents/93121/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Employing Filipino Call Center Agents/93121</guid>
		<description><![CDATA[In enhancing the skills of Filipino call center agents, they have to improve their English communication skills, the neutralization of regional accent and their decision making skills. These are important in the industry in addition to analytical skills, execution of instructions, and proactive relationship with clients. [...]]]></description>
		<content:encoded><![CDATA[In enhancing the skills of Filipino call center agents, they have to improve their English communication skills, the neutralization of regional accent and their decision making skills. These are important in the industry in addition to analytical skills, execution of instructions, and proactive relationship with clients.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Empowering Philippine Call Center Agents</title>
		<link>http://www.tips.com.my/Article/Empowering Philippine Call Center Agents/93122</link>
		<comments>http://www.tips.com.my/Article/Empowering Philippine Call Center Agents/93122/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Empowering Philippine Call Center Agents/93122</guid>
		<description><![CDATA[The most important part of the agent empowerment is the inculcation of the values of the company, which is of course centered towards the service provided to the customers. [...]]]></description>
		<content:encoded><![CDATA[The most important part of the agent empowerment is the inculcation of the values of the company, which is of course centered towards the service provided to the customers.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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		<title>Dealing with Irate Customers the Filipino Way</title>
		<link>http://www.tips.com.my/Article/Dealing with Irate Customers the Filipino Way/93123</link>
		<comments>http://www.tips.com.my/Article/Dealing with Irate Customers the Filipino Way/93123/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Dealing with Irate Customers the Filipino Way/93123</guid>
		<description><![CDATA[Philippine call center agents use their natural penchant for hospitality and accommodating character to help an irate customer. [...]]]></description>
		<content:encoded><![CDATA[Philippine call center agents use their natural penchant for hospitality and accommodating character to help an irate customer.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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		<title>The Philippines and the Global Outsourcing Market</title>
		<link>http://www.tips.com.my/Article/The Philippines and the Global Outsourcing Market/93133</link>
		<comments>http://www.tips.com.my/Article/The Philippines and the Global Outsourcing Market/93133/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/The Philippines and the Global Outsourcing Market/93133</guid>
		<description><![CDATA[With its huge pool of highly literate college graduates sporting good English skills, more call centers will outsource their need for customer service and technical support to the Philippines. [...]]]></description>
		<content:encoded><![CDATA[With its huge pool of highly literate college graduates sporting good English skills, more call centers will outsource their need for customer service and technical support to the Philippines.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Information Security in Philippine Call Centers</title>
		<link>http://www.tips.com.my/Article/Information Security in Philippine Call Centers/93140</link>
		<comments>http://www.tips.com.my/Article/Information Security in Philippine Call Centers/93140/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Information Security in Philippine Call Centers/93140</guid>
		<description><![CDATA[One of the concerns, and objections of customers in outsourcing customer service, however, is the security of their contact details, especially those that pertain to their financial records and matters concerning their identity. [...]]]></description>
		<content:encoded><![CDATA[One of the concerns, and objections of customers in outsourcing customer service, however, is the security of their contact details, especially those that pertain to their financial records and matters concerning their identity.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

	</item>
		
		
	<item>
		<title>Improving Call Centers in the Philippines</title>
		<link>http://www.tips.com.my/Article/Improving Call Centers in the Philippines/93149</link>
		<comments>http://www.tips.com.my/Article/Improving Call Centers in the Philippines/93149/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Improving Call Centers in the Philippines/93149</guid>
		<description><![CDATA[The call center industry is also doing its share. There are now call center academies that provide training to prospective call center professionals and help them increase their chances in being hired at call centers. [...]]]></description>
		<content:encoded><![CDATA[The call center industry is also doing its share. There are now call center academies that provide training to prospective call center professionals and help them increase their chances in being hired at call centers.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>Offshore Call Center: Destination Philippines</title>
		<link>http://www.tips.com.my/Article/Offshore Call Center: Destination Philippines/92771</link>
		<comments>http://www.tips.com.my/Article/Offshore Call Center: Destination Philippines/92771/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/Offshore Call Center: Destination Philippines/92771</guid>
		<description><![CDATA[As Philippine call centers continue to grow, foreign companies are expected to troop to the Philippines for business process outsourcing. [...]]]></description>
		<content:encoded><![CDATA[As Philippine call centers continue to grow, foreign companies are expected to troop to the Philippines for business process outsourcing.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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	<item>
		<title>The 5 W-s of World Class Customer Service Training</title>
		<link>http://www.tips.com.my/Article/The 5 W-s of World Class Customer Service Training/92323</link>
		<comments>http://www.tips.com.my/Article/The 5 W-s of World Class Customer Service Training/92323/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/The 5 W-s of World Class Customer Service Training/92323</guid>
		<description><![CDATA[The interaction anyone has at any level with your company, your employees, including you, gives a customer--  whether current, potential, or internal or external--an opportunity to make a judgment about you, your company, all companies like yours in the industry. [...]]]></description>
		<content:encoded><![CDATA[The interaction anyone has at any level with your company, your employees, including you, gives a customer--  whether current, potential, or internal or external--an opportunity to make a judgment about you, your company, all companies like yours in the industry.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/customet+service' rel=tag target='_blank'>customet service</a>, <a href='http://www.technorati.com/tag/customer+service+training' rel=tag target='_blank'> customer service training</a>, <a href='http://www.technorati.com/tag/customer+service+skills+training' rel=tag target='_blank'> customer service skills training</a>]]></content:encoded>
		

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	<item>
		<title>The Essentials of Good Customer Service</title>
		<link>http://www.tips.com.my/Article/The Essentials of Good Customer Service/92357</link>
		<comments>http://www.tips.com.my/Article/The Essentials of Good Customer Service/92357/#</comments>
		<pubDate>Sun, 23 Nov 2008 01:57:56 +0000</pubDate>
		<dc:creator>Tips.com.my</dc:creator>
		<guid isPermaLink="false">http://www.tips.com.my/Article/The Essentials of Good Customer Service/92357</guid>
		<description><![CDATA[Learn the basics of giving a good customer service. [...]]]></description>
		<content:encoded><![CDATA[Learn the basics of giving a good customer service.<br><br>Technorati Tags: <a href='http://www.technorati.com/tag/call+center+outsourcing+services' rel=tag target='_blank'>call center outsourcing services</a>, <a href='http://www.technorati.com/tag/call+center+outsourcing' rel=tag target='_blank'> call center outsourcing</a>, <a href='http://www.technorati.com/tag/philippine+top+call+center' rel=tag target='_blank'> philippine top call center</a>]]></content:encoded>
		

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